Make sure also you have a decent Internet connection. Try the Chrome, Firefox, or Safari browser instead.
Canvas will not work correctly with Internet Explorer, for example. For more discussion of this issue, see these threads on the Canvas community site: Disappearing Graphics and Why are my jpeg images disappearing.įirst, make sure you are not using an old computer with insufficient memory/RAM or an out of date operating system or browser. This puts a brief but potentially heavy load on your computer, your home or school network, and the Canvas servers.
When you load a page from a web server like Canvas, your web browser may actually be making dozens of requests from the server - one for each image and CSS and javascript file used on the web page. There are various reasons why this may happen - your school or home network may be clogged or having other issues, Canvas servers are overloaded, your computer is overloaded, etc. In my experience (been using Canvas since 2011), this is just a temporary issue and reloading the page fixes it, and usually the cause is my school network, not the Canvas servers or my computer or browser. Occasionally you may notice that one or more images do not appear to be loading on a page in Canvas - especially pages that have a lot of images. Feel free to add your own suggestions, corrections, etc. In response to the Disappearing Graphics and related posts here, as well as related questions from my own faculty, here are some tips for what you might try doing if you run into a situation in which some or all of the images do not appear to load in Canvas.
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